Share your compliment, feedback or complaint

We make every effort to serve you as well as possible and value your opinion. Do you have a compliment, feedback or a complaint? Please let us know so that we can improve our service. Your experiences help us to ensure the quality of care. You can submit your thoughts in writing using the form below. Once we receive the completed form, we will investigate your complaint, provided action is required.

You have the opportunity to discuss the problem in person with your doctor and reach a solution together. Often such a conversation can be enlightening for both parties, and offers the doctor and the practice a chance to learn from your feedback. When making an appointment, inform the assistant that you want to discuss a complaint and need more time. This will often ensure that your complaint is resolved in a satisfactory manner. Should this not yield the desired result, your doctor will put you in touch with the DOKh's complaints officer.